Shipping & Delivery

Most orders are processed within 2 to 7 business days. Orders are processed Monday through Friday, excluding holidays. Orders placed on Friday, Saturday and Sunday will be processed on the following Monday. Processing times may be extended during holidays and promotions. Bdellium Tools reserves right to delay shipment or cancel any suspected fraud or activity. 

We are NOT responsible for customer's incorrect input of information including Name, shipping address, etc. If the package is returned to us, we can send it out again, however if it is lost or stolen we will not be held responsible for it.

Domestic

Free standard shipping for orders $50 and over. 

Based on your location, shipping rates vary per weight and selected shipping method. Shipping charges for your order will be calculated and displayed at Checkout. For Standard shipping, your order will be shipped using UPS Ground or USPS First Class depending on the weight of the order. Once your order has shipped, you will receive a shipping confirmation email with your tracking information enclosed. Please note that it may take up to 24-48 hours for your tracking information to update. 

2nd & Next Day orders must be placed by 8:00 AM PST Monday through Friday for guaranteed same day shipping. 2nd & Next Day shipping have restriction on APO/FPO, AK, HI, US protectorates.

Shipping Method Estimated Delivery Time
Standard 3 to 7 business days
UPS 3 Day Select 3 to 4 business days
UPS 2nd Day Second business day
UPS Overnight Next business day (PM)


International

At this time we ship to the following countries: Argentina, Australia, Austria, Bahamas, Belgium, Brazil, Canada, Chile, China, Costa Rica, Czechia, Denmark, Ecuador, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Ireland, Italy, Israel, Jamaica, Japan, Latvia, Lithuania, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Panama, Philippines, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, and United Kingdom, Vietnam. 

Based on your location, shipping rates vary per weight and selected method of shipping. Find the quoted shipping price at check out.

For all international orders shipping outside of the United States, the shipping option "BorderGURU" calculates all import fees (which is the buyer's responsibility) to be paid UPFRONT. If BorderGURU is chosen, any import fees are included in the item price or shipping cost. For all OTHER international shipping options, any import duties, taxes, and charges are NOT included in the item price or shipping cost. These charges are the buyer's responsibility, where applicable.

Shipping Method
Estimated Delivery Time
UPS Worldwide Expedited
3 to 10 business days
Border Guru
(Import duties included)
5 to 15 business days
USPS
15 to 45 business days*

*USPS International packages can take up to 8 weeks to clear customs and arrive to your local carrier for final delivery.

Due to COVID-19, all shipping to any destination may be delayed.  

Have questions or concerns about your order? Please email our customer service team at: support@bdelliumtools.com